SAFELET BV and its affiliated companies worldwide (collectively, “SAFELET” or “we” or “our” or “us”) design products and services to assist users to lead more secure lives. This Privacy Policy applies to our SAFELET device products (“Devices”), our website located at www.SAFELET.com (“Site”), the SAFELET mobile application (the “App”). The Devices, Site and App are collectively referred to in this Policy as the “SAFELET Service,” and by electing to use the SAFELET Service you consent that we may process the data that we collect from you in accordance with this Privacy Policy.
Because our business and the environment we all live in changes, this Privacy Policy may change over time, but any future changes will not affect data that was collected under a previous version of this policy. If any modifications substantially change your rights, we will provide notice on the Site and/or through the App, and we may also provide notice to you at an e-mail or other contact method you have provided to SAFELET.
If something in this policy does not make sense or if you have any questions, please contact us at info@SAFELET.com.
When activating a SAFELET Device, you will need to download the SAFELET App and provide certain information about yourself and your SAFELET contacts. We use this information to personalize your use of the SAFELET Device and App and allow you to access their functionality. When you use the SAFELET Services, we collect data including, but not limited to your name, contact information, the names and contact information of your SAFELET contacts, and your specific location, and transmit this data to SAFELET. In addition, when you send alerts through the SAFELET Services, your SAFELET contacts, operators and members of the SAFELET community will receive a text and/or an e-mail (and/or a push notification in the SAFELET App when the user has installed and allowed such notifications to be received) with a note that you have sent the alert and information that can be used to assist in tracking your location until the alert is canceled and in the case of push notification an alert card and other information will be visible in the SAFELET App. These messages can be forwarded or otherwise shared by your SAFELET contacts with others without our, or your, knowledge.
We use your contacts to make it easy for you to invite guardians and family to join safelet safety app. By accessing your contacts, you can quickly find and connect with people you know who are already using our safelet services. This helps you build a network and enhance your experience within the app.
With your permission, we can help you discover friends who are already using our app. This way, you can connect with them and make your app experience more enjoyable.
Access to your contacts allows us to provide enhanced features and services, such as suggesting friends you may want to connect with or helping you find people you know based on your contact list.
Rest assured that we take your privacy and data security seriously. We will never share your contact information with third parties without your explicit consent. Your contacts are securely stored, and we strictly adhere to our privacy policy, which you can review by clicking the 'Privacy Policy' link below.
You have full control over your data. If you decide not to grant access to your contacts, you can still use our app; however, some features may be limited. You can change your preferences at any time in the app settings.
We are committed to protecting your information and ensuring a safe and enjoyable experience within our app. If you have any concerns or questions about how we handle your data, please don't hesitate to contact our support team at info@safelet.com
Users Contact Lists are uploaded to our secure Heroku Server at https://safelet.herokuapp.com while maintaining stringent data privacy and security measures.
SAFELET collects industry standard data from everyone who visits our Sites—even if you haven’t registered for the SAFELET Services. This includes but is not limited to log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, the IP address you used to access pages on the Site, and other information. We use this type of information to provide you with an experience that’s relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly. We also collect data from cookies. To see how we use Cookies, please read our cookie policy below.
When you access the App, data about your activity is transferred to our servers and those of our third-party contractors performing analytical support. This data is stored and used to provide the SAFELET Service and is associated with your account. Each time you create an alert, we log data about the transmission. Some examples of the log data include the time of alerts you generate, your location data, your current SAFELET contacts and their contact information, and related data that allows us to provide the SAFELET Services.
We do not view or store your credit card information. This is handled by our third-party payment processor. We store your name and shipping address so we can process your order through our fulfillment partner. You may also purchase a Device through the SAFELET App and we collect data relating to that transaction in accordance with this Privacy Policy.
Whenever you contact SAFELET for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the SAFELET Service. Where you contact SAFELET for any other reason or through any other channel, we may collect information you provide to us in that contact. You can also contact SAFELET on public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these social media forums or other platforms.
To get the benefit of your SAFELET Device, you will need to add SAFELET contacts in your App. SAFELET lets you add contacts directly from your existing contact lists. In addition, you may directly enter any telephone numbers from any other sources you may have. When you share information with us about your contacts to add them as a SAFELET contact, we use that information to contact them in the event you initiate a SAFELET alert through your SAFELET device.
The SAFELET Service includes features that require the collection of specific location data.
Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, social security number, date of birth, or any other data that be used to contact, locate or identify you. We will only share this data under the following circumstances:
You can direct us to share data with other parties, and you do so when, for example, you set up SAFELET contacts in the App and trigger an alert through your Device. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy or otherwise subject to use by the third party (e.g., your SAFELET contacts) in their discretion. You can revoke your consent to share with the third party at any time in your SAFELET App settings, by, for example, deleting a specific SAFELET contact, removing a community tag, turning off the alert to reach emergency services or others nearby.
SAFELET provides many ways for you to share data with us, other SAFELET users, and the general public, such as on our Facebook page, Twitter or other social media. When you interact with us or others in these ways, you will be displaying your data based upon the visibility settings in your relevant social media account settings. Always check specific policies associated with any social media forum or platform to understand what data will be visible to us and other users.
SAFELET may offer opportunities to participate in contests, giveaways and other promotions. Any data you submit in connection with these activities will be treated in accordance with this Privacy Policy, unless the rules for those promotions note otherwise.
SAFELET may also ask you to participate in surveys (processed by SAFELET or third parties) that help us understand your use of the SAFELET Service. Any PII you provide to SAFELET (or supplied by you or SAFELET to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this Privacy Policy.
We store your PII for as long as you use the SAFELET Service and for a period of five years thereafter or otherwise as our data retention policy may require.
You can contact us at info@safelet.com to update or correct any PII you provide to SAFELET through the Site. Data that you provide to SAFELET through the App can be modified in the App. Backups of your data will be maintained by SAFELET in our archive servers and stored for terms provided in our data retention policies as implemented and modified from time to time.
To exercise such rights (other than withdrawing from marketing emails) please contact info@SAFELET.com
You can deactivate your SAFELET App by deleting your SAFELET contacts from the App and deleting the App from your smartphone or other qualifying device. You should also disable the subscription and “alerting community” options. Backup copies of this data will be removed from our server based upon an automated schedule, and we currently remove and destroy most data after retaining it for a period of one (1) year. SAFELET may continue to use your de-identified data after you deactivate your account.
The SAFELET Service is not directed at persons under the age of 13. We do not knowingly collect any PII from children under 13. If you are aware of a user under the age of 13 using a Device or the SAFELET Service, please contact us at info@SAFELET.com.
Yes, you can opt-out of receiving any Device or other SAFELET product update notices, marketing, or other e-mail messages we may send you by unsubscribing via the “Unsubscribe” link in any SAFELET e-mail. Opting-out of these e-mails will not end transmission of important service-related e-mails that are necessary to your use of the SAFELET Service.
SAFELET uses a combination of technical and administrative security controls to maintain the security of your data. If you have a security-related concern, please contact info@SAFELET.com.
SAFELET uses cookies and other technologies to improve the functionality of the SAFELET Service
Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the SAFELET Service you’ve visited so we can figure out which promotions you may like to see or to alert you to software compatibility issues.
Web beacons and pixel tags are images embedded in a webpage or email for the purpose of measuring and analyzing usage and activity. SAFELET, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality.
Social media tools, like widgets and plug-ins, may be used so you can share information from SAFELET or otherwise on other sites such as Facebook and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on our Sites or relevant social media sites, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by SAFELET’s Privacy Policy. We also may use the Facebook and Twitter pixel tags to help us understand how effective our marketing is on those sites.
We don’t take a position on your use of “Do Not Track” signals, but use of such signals may impact your experience using the SAFELET Service and the functionality of the SAFELET Service as applied to you and the device through which you access the SAFELET Service. We may modify our position on Do Not Track signals, and the functionality of the SAFELET Service, as the law and policy in this area develops.
We don’t take a position on your use of “Do Not Track” signals, but use of such signals may impact your experience using the SAFELET Service and the functionality of the SAFELET Service as applied to you and the device through which you access the SAFELET Service. We may modify our position on Do Not Track signals, and the functionality of the SAFELET Service, as the law and policy in this area develops.
We also may use third-party data analytics platforms to improve the SAFELET Service in a variety of ways.
SAFELET BV
Bilderdijkkade 26a
1053 VC Amsterdam
The Netherlands
PLEASE NOTE THAT THIS PRIVACY POLICY MAY BE UPDATED, MODIFIED OR OTHERWISE CHANGED FROM TIME TO TIME BY SAFELET IN ITS SOLE DISCRETION SO YOU ARE ADVISED TO REVIEW THIS PRIVACY POLICY PERIODICALLY. ANY SUCH CHANGES SHALL ONLY APPLY TO ANY DATA COLLECTED FROM YOU ON OR AFTER THE DATE OF ANY SUCH CHANGE.